26th Sep 2022
Ante Up & Trickle Down It’s been a while since I’ve blogged, so I thought it was time to put pen to paper, as it were. The meme many of you will have seen prompted me into action. The one that goes: my four-year-old has lived through three prime ministers, a pandemic, Brexit, […]
5th Mar 2021
There was a time when outsourcing got a bad rap, often deserved. The term became associated with firms moving their call centres to far-flung locations or worse, getting a third party to support a firm’s IT. In both cases, it never went as smoothly as planned with poor customer service and interminable waits to get […]
7th Jan 2021
I hope you enjoyed my recent blog on how the lockdowns have inspired me, my family and my business. It was useful to reflect on the many learning points that the trials of 2020 have offered and to find some unexpected but welcome optimism. How many times have we heard the terms ‘unprecedented,’ ‘once in a […]
16th Dec 2020
As I write the UK and EU are in the final throws of trying to bash out a post-Brexit trade deal. The atmosphere is fraught with issues of fishing, state aid and the future governance of whatever arrangements they can hammer out (or otherwise). Whatever happens, things are going to change. Whether we get […]